Frequently asked questions

Shipping costs appear at checkout and depend on parcel size and dispatch location(s). Collection is free when available.

For orders from CTD stock you can choose an available collection time. The address is sent after payment is confirmed. Some items are delivery-only. Checkout shows the available options.

Compare the product information with your model year, trim and part numbers. Send your vehicle details and a photo before ordering if you are unsure.

Email retour@chiptuningdelfzijl.nl with your order reference. The returns page explains the time limits and process.

After payment is confirmed, the invoice is available with your order. When invoice emails are enabled, it is also sent by email. Contact us with your reference if an email is missing.

Yes. Send the make, model, year, engine variant and your question through the contact form. Mention existing faults and previous modifications so we can prepare for the appointment.